Introduction

In the world of crypto-trading, security is crucial to protect your investments. Two-factor authentication (2FA) is an essential security measure that helps to strengthen the security of your account. Let's delve deeper into 2FA and how you can set it up for your Knaken account.

What is 2FA?

Two-factor authentication, or 2FA for short, is an additional security layer that is used alongside your username and password to better secure your account. Instead of relying solely on single-factor authentication, a 2FA system requires two different verification methods, such as a password and a one-time code generated by an authenticator app.

Reasons to use 2FA

1. An additional layer of security that makes it harder for unauthorized individuals to access your account
2. Protects your account against common security risks, such as phishing and hacking
3. Provides peace of mind through improved account security

How 2FA works at Knaken

At Knaken, 2FA is used to provide additional security during login. By using a 2FA method, such as an Authenticator app, you can be sure that your account is better secured.

Step-by-step guide to setting up 2FA at Knaken

Follow these simple steps to set up 2FA for your Knaken account:

Step 1: Log in to your Knaken account

Sign in to the Knaken platform with your username and password.

Step 2: Go to account settings or security settings

Once you are logged in, navigate to your account or security settings.

Step 3: Choose the Authenticator app for 2FA

At Knaken, it is mandatory to use an Authenticator app for 2FA. Download and install an Authenticator app of your choice, such as Google Authenticator or Authy.

Step 4: Follow the instructions to configure the Authenticator app

Scan the QR code in your Knaken account with the Authenticator app or enter the displayed key directly. The app will now generate a one-time code for your account.

Step 5: Enter the generated code and activate 2FA

Enter the one-time code generated by the Authenticator app and confirm it on the Knaken platform. This will activate 2FA for your account.

Step 6: Safely store your backup codes

Store your backup codes in a safe and secure place so that you can use them to regain access to your account if you ever lose your Authenticator app or change your device.

New phone or lost 2FA?

When you have purchased a new phone or lost your 2FA (two-factor authentication), there are three situations in which you can add or export your 2FA again:

1. Use your backup code to reset 2FA

If you have lost your 2FA, the easiest way to solve the problem is to use your backup code. During the 2FA setup, you should have received a backup code. Keep this code in a safe place, as it can be used to reset 2FA if you encounter any problems. Enter the backup code in the account management to restore your 2FA settings.

2. Use your old phone to export 2FA to your new phone

If you have purchased a new phone, you do not need to go through the entire 2FA process again. You can export your 2FA settings from your old phone to your new phone via the authenticator app you use. This process may vary slightly depending on the app used. Generally, it involves exporting or scanning a QR code or manually entering secret keys.

3. Contact [email protected]

If you have lost both your 2FA and your backup code, or you no longer have access to your old phone, then the last option is to seek help from Knaken. Contact customer support via the email address [email protected]. Provide a clear description of your problem and verify your identity. The support team will then assist you in restoring your 2FA settings.

Conclusion

Setting up 2FA for your Knaken account is an important step to ensure the security of your account and your crypto investments. Invest time in setting up 2FA correctly and enjoy immediate peace of mind. If you haven't set up 2FA for your Knaken account yet, we strongly recommend that you do so as soon as possible.

Discover more blogs