Do you want to change your Knaken account type from personal to business or from business to personal? While this change cannot be made directly through the app, our guide will help you navigate the process via Knaken support. Let’s get started!

Important points:

1. Contact support: Learn how to contact Knaken support to request a change of your account type.
2. Provide necessary information: Understand what information you need to include in your email to ensure a smooth change.
3. Confirmation: Find out how to confirm that your account type has been successfully changed.
4. Troubleshooting: Discover what to do if you encounter issues during the process.

5 easy steps to change your account type:

Step 1: Gather your information

Before contacting support, make sure you have all the necessary information at hand. This includes your current account details, the desired account type (personal or business), and any required documentation for a business account.

Step 2: Contact Knaken support

Open your email and draft a message to Knaken support at [email protected]. In the subject line, mention ‘Request to change account type.’ In the email, provide your current account details, specify whether you want to switch to a personal or business account, and attach any necessary documents.

Step 3: Submit your request

Make sure all required information and documents are attached, and send your email. The support team will process your request and update your account type accordingly.

Step 4: Wait for confirmation

Once your request has been processed, you will receive a confirmation email from Knaken support. This email will state that your account type has been successfully changed.

Step 5: Verify the change

After receiving the confirmation, log in to your Knaken account to check if the support team has correctly changed your account type. If you notice any issues, contact support immediately for assistance.

Tip: Clearly specify your request and attach all necessary documents in your initial email to avoid delays in processing your account type change.

FAQ:

What should I do if I do not receive a confirmation email?

Check your spam or junk mail folder. If you still don’t see a response, reach out to Knaken support again to check if your request has been received.

Can I change my account type directly through the app?

No, changes to your account type must be handled by contacting Knaken support via email.

How long does it take to change my account type?

Processing times can vary. Typically, you will receive a confirmation within a few business days.

And that is all you need to know about changing your account type at Knaken!

Although the process requires contacting support, it is straightforward. Just follow these steps to ensure your account type is updated correctly. Want to know more? Check out our guides on other app features!

Link to the app:

• iOS
• Android

Contact support:

Do you have any questions? Our support team is ready to assist you! Contact us at [email protected].