Your password is the key to your online security, and regularly updating it is crucial to protect your account from unauthorized access. Whether you’ve forgotten your password, want to enhance your security, or simply want to set a new password, the process is quick and easy. In this guide, we will show you step by step how to change your password so that your account remains safe and secure. Let’s get started!

Key Points:

1. Use a strong password for secure trading: A strong password is the first line of defense against unauthorized access to your account. It ensures that your personal and financial information remains protected while trading cryptocurrency.
2. Update your password regularly for optimal security: By changing your password periodically, you reduce the risk of your account being hacked and ensure that your security measures stay up to date, even if there have been previous breaches.

5 Steps to Quickly Change Your Password:

Step 1: Open the Knaken App

Open the Knaken app on your device and go to the homepage by clicking the home icon at the bottom left.

Step 2: Go to Settings

Click on the gear icon at the top right of the homepage to access the settings.

Step 3: Click on ‘Change Password’

Select the option ‘Change Password’ in the settings menu to proceed.

Step 4: Fill in the Required Fields

Enter your current password, followed by the new password you wish to set.

Step 5: Your Password Has Been Successfully Changed

You will receive a confirmation email once your password has been successfully changed. From that moment, you can use your new password to log in.

Tip: Make sure to choose a strong password that is difficult to guess. Combine numbers, symbols, and a mix of uppercase and lowercase letters for optimal security.

FAQ:

What should I do if I receive an error message when changing my password?

Don’t worry! Check to see if you followed all the steps correctly. If the issue persists, contact our support team via WhatsApp for further assistance.

Can I change my password if I forgot the current password?

Yes, if you have forgotten your current password, you can reset it using the ‘Forgot Password’ option on the login screen. Follow the instructions sent to your registered email address to create a new password.

How often should I change my password?

It is a good practice to change your password every few months or whenever you suspect that your account may have been compromised.

What should I do if I don’t receive the confirmation email after changing my password?

First, check your spam or junk mail folder. If you still don’t see the email, contact our support team to verify your email address and resend the confirmation.

And that is all you need to know about changing your password!

With these simple steps, you are ready to secure your account. Want to explore more? Check out our guides on other handy features in the Knaken app.

Link to the App:

• iOS
• Android

Contact Support:

Do you have any questions? Our support team is ready to help you! Contact us at [email protected].