Have you forgotten your password or need to reset it for security reasons? Don’t worry—resetting your password in the Knaken app is a simple process. This guide will walk you through step by step to regain access to your account and ensure it remains secure. Let’s get started!

Important points:

1. Ensure a strong password: A strong password is essential to protect your account from unauthorized access. Make sure to create a password that combines numbers, symbols, uppercase letters, and lowercase letters.
2. Update your password regularly: Regularly resetting your password helps to optimize security and protect your account from potential breaches.

5 steps to quickly reset your password:

Step 1: Open the Knaken app

Launch the Knaken app on your device. If you are not on the login screen, navigate there by clicking the “Login” button.

Step 2: Click on ‘forgot password’

On the login screen, tap the ‘Forgot password’ link. This will start the process to reset your password.

Step 3: Enter your email address

Provide the email address associated with your Knaken account. You will receive the instructions to reset your password there.

Step 4: Check your email

Look for an email from Knaken with a subject related to resetting your password. Follow the link in the email to go to the password reset page.

Step 5: Set a new password

On the reset page, enter a new password and confirm it. Submit the form to complete the process. You will receive a confirmation email once your password has been successfully reset.

Tip: Choose a strong password that is difficult to guess. Use a mix of numbers, symbols, and both uppercase and lowercase letters for the best security.

FAQ:

What should I do if I get an error message when resetting my password?

Make sure you have followed all the steps correctly. If the problem persists, contact our support team via WhatsApp for assistance.

What should I do if I do not receive the password reset email?

Check your spam or junk mail folder. If you still haven’t received the email, contact our support team to verify your email address and request a new reset link.

How often should I reset my password?

It’s a good practice to reset your password every few months or whenever you suspect there are security issues with your account.

Can I use the same password as before?

For security reasons, it’s better to choose a new, unique password instead of reusing an old password.

And that is everything you need to know about resetting your password!

With these simple steps, you can regain access to your account and ensure it remains secure. Want to discover more? Check out our guides on other useful features in the Knaken app.

Link to the app:

• iOS
• Android

Contact support:

Do you have any questions? Our support team is ready to help you! Contact us at [email protected].